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Notation based on the Act on Specified Commercial Transactions
ZEN ENTERPRISE Co., Ltd.
Shipping fee (uniform 500 yen)
〒248-0016 2-7-29 Hase, Kamakura City, Kanagawa Prefecture
Internet application: 24 hours a day, 7 days a week
Described on each product page
Necessary price other than the product
How to ship the item
Orders made by 12:00 will be shipped on the same day in principle
* Depending on the congestion situation of shipping, it may be shipped the next day.
Within 1 week after ordering
Cancellation of your order
Returns / Exchanges
If the item is returned or exchanged after it has been shipped, please contact us within 7 days after the item arrives and return it if the item has not been opened.
The return shipping fee for returns and exchanges due to customer's convenience / the re-shipping fee for exchanges will be borne by the customer.
If the package cannot be delivered due to the customer's convenience such as a long absence and is returned to us, we will charge the customer for the shipping fee / re-shipping fee.
If the product is defective (damaged to the extent that it cannot be used, etc.) or if the product is different from the one you ordered due to our mistake,
Only if you contact us within 7 days after the item arrives, we will investigate and confirm it and exchange it free of charge (in this case, the shipping fee will be borne by us).
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